Terms and Conditions

Payment

Credit/Debit Card And Paypal

Payment online by credit/debit card and PayPal is accepted. Credit/debit card payments are securely processed by PayPal and currency conversion is automatic so payments may be made from most countries and bank accounts worldwide. Paypal has a very high level of security, customer privacy and protection, all transactions are performed over maximum security SSL encryption and your card/bank details are not stored or made available to us in any way.

Delivery

We normally deliver by Royal Mail and we endeavor to have the goods arrive within 5 working days of order confirmation. If you need your item sooner please ensure you select the special delivery postage option.

We can deliver overseas, but please be aware that delivery time may be longer and certain conditions may apply. Please contact us if you have any queries.

Cancellation/Refunds

You may cancel your order for any reason up to 14 days after you receive the goods (the statutory minimum is 7 days). Notice of cancellation should be sent via the contact page. Goods must be returned in the original condition and shipped at your cost. The goods must be securely wrapped and packaged before shipping in the original packaging or similar equivalent. We advise using a tracked or signed for service as lost items cannot be refunded. Once the returned goods have been received and checked, you will be issued a full refund, usually via the same payment method used for purchase (e.g. paypal refund, cheque etc.).

Customer Service

Please email any customer service queries using the contact page. We shall endeavor to respond promptly and at the latest within 3 days.

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